Privacy Policy

1. Introduction

Welcome to Fasly ("we," "our," or "us"). We are committed to protecting the privacy of schools, teachers, parents/guardians, and students who use our Hifdh and Maktab management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, mobile applications, and services (collectively, the "Services").

By using our Services, you agree to the practices described here. Material updates may require re-acceptance in the product.

2. Information We Collect

2.1 Account and organization information

Account: Name, email, phone, password, and role (administrator, teacher, parent, student).
Organization: School name, address, contact details, branding, programs, and School Policy text.
Billing: Subscription and payment-related data processed by our payment provider (e.g. Stripe).

2.2 Student and family information

Student names, demographics relevant to programs, progress, assignments, grades, attendance, and teacher notes
Parent/guardian contact details and relationships to students
Optional medical/allergy or concern notes provided by guardians or staff
Registration requests, emergency contacts, and policy acceptance records

2.3 Usage and device information

Device type, operating system, and app version
Log data (access times, pages/features used)
Push notification device tokens when you enable notifications

3. How We Use Information

Provide, maintain, and improve the Services
Enable teachers and admins to manage programs and track progress
Allow parents to view linked children's progress and receive notices
Process registrations and record consent to platform terms and School Policies
Send service, security, and (where applicable) marketing communications
Process subscriptions and prevent fraud or abuse
Comply with legal obligations

4. Roles: schools and Fasly

When a school enters student and guardian information into Fasly, the school typically decides why that information is collected and how it is used for its educational program. Fasly processes that information to operate the Services on the school's behalf. Account and billing data for school administrators may also be processed by Fasly to provide and support the platform.

5. Information Sharing

We do not sell personal information. We may share information:

Within your organization: Staff with appropriate roles can view relevant student and family data.
Parent access: Linked guardians can view their children's progress and related notices.
Service providers: Trusted processors such as cloud hosting and auth (e.g. Supabase), payments (e.g. Stripe), email, and push notification providers, under contractual safeguards.
Legal: When required by law or to protect rights, safety, and the integrity of the Services.

6. Cross-border processing

We and our service providers may process data in Canada and other countries where those providers operate. Where required, we use appropriate safeguards for cross-border transfers.

7. Data Security

We implement technical and organizational measures appropriate to the risk, including encryption in transit, access controls, and secure authentication. No method of transmission or storage is completely secure.

8. Children's Privacy

The Services support educational institutions that manage minors' learning records. We are committed to protecting children's privacy:

Student records are created by schools or through guardian registration flows
We collect information needed for educational program management
Parents/guardians can view linked children's data through their accounts
We do not knowingly collect personal information from children for independent commercial accounts without school or parental involvement

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of personal information, or to opt out of certain processing. For student data held for a school, we may direct requests to the school so they can respond as the organization responsible for that data.

10. Data Retention

We retain personal information as needed to provide the Services and for legitimate business or legal purposes. Consent and acceptance records may be retained as long as needed to demonstrate agreement and resolve disputes, even after an account is closed, where permitted by law. When a school ends its use of the Services, we delete or anonymize organizational data within a reasonable period unless retention is required by law.

11. Changes to This Policy

We may update this Privacy Policy and will revise the version and "Last updated" date on this page. Material changes may require re-acceptance in the product.

12. Contact Us

Fasly — Privacy Email: [email protected]